Directory: /cgi-bin/xflow/modules/support/htmlt/members_only

HTML Template	Description
reply_thankyou.htmlt	Displayed after a member submits a reply to a support request through the Member's Only Area.
submit_request.htmlt	The HTML form allowing members to submit a new support request.
submit_request_thankyou.htmlt	Displayed after a member submits a new support request through the submit_request.htmlt template.
view_all.htmlt	Displayed when a member views a list of all support requests on their account, included closed requests.
view_open.htmlt	Displayed when a member views a list of all open support requests currently on their account.
view_request.htmlt	Displayed when a member views the contents of any of their support requests. This template contains the contents of the support request, etc.

Directory: /cgi-bin/wsr/modules/support/htmlt/public

HTML Template	Description
contact.htmlt	The HTML form allowing the people to submit a new support request from the public web site.
contact_thankyou.htmlt	Displayed after someone submits a new support request through the contact.htmlt template.
reply_thankyou.htmlt	Displayed after someone submits a reply to a support request, which was submitted from the public web site.
view.htmlt	Displayed when someone first wants to view / manage their support request. This form asks for the e-mail address used for the support request, to help improve security.
view2.htmlt	Displayed when a someone views the contents of any of their support requests. This template contains the contents of the support request, etc.